FAQs

Orders:

1. Where can I buy a Res-T shirt?

You can buy Res-T on our webshop located on this website! Right now this is the only place where you can buy Res-T. We will keep adding new places and websites in the future and we will keep you updated!

2. How can I pay for your products?

We accept all major credit/debit cards, as well as a direct bank transfer to our bank account.

Product Information:

1. Is Res-T certified?

When inflated, Res-T becomes an ISO 50N certified buoyancy aid. The actual buoyancy is above 75N. This certification specifies the safety requirements for buoyancy aids with a buoyancy of not less than 50N used in sheltered waters with help and rescue close at hand, under such circumstances where more bulky or buoyant devices can impair the user’s activity. It applies to buoyancy aids used by adults or children. Please note, this is a European Certification standard and is not valid in the USA. For more details on this, please visit the ISO standards website.

2. Is Res-T reusable?

Yes. After using the shirt you can simply replace the empty cartridge with a new one and you’re ready to go. Also, if the shirt or the inflatable unit wears out you can replace it with a new item due to the zipper system which attaches the inflatable unit to the UV shirt/rashguard.

3. How do I know which size fits me?

Res-T is made out of 4-way stretch fabric so one size can fit people of different shapes and sizes as the fabric is very stretchy and forgiving! The best option would be to order your Res-T in the same size you wear regular t-shirts in, or go a size up if you’re not sure.

4. How do I care for my Res-T?

You can wash the outer layer of your Res-T in the washing machine on a low temperature setting. As for the inner part, you just need to wash it with cold water in the sink.

5. Can I take Res-T on an airplane with me?

We only tested it with a few airlines and most of them allow you to bring your Res-T with you since it is just a regular garment. You are also allowed to pack up to two CO2 cartridges, but it would be best to check this information with the airline you are traveling with.

Sizing:

1. Are different sizes available?

Yes. The first version of Res-T will be a unisex model available in four sizes: XS, S, M and L.

2. Is there a children's version?

We take the safety of our small humans very seriously. We will start selling the children’s version only once we have enough experience to provide the safest product possible.

Shipping and returns:

1. Does Res-T ship worldwide?

In the beginning we will only ship to a selection of countries who fully accept the ISO standards for certification.

2. Can I get a refund after purchasing your product?

Yes, you can! If you are unsure about sizing, or if you have changed your mind about your purchase, you have 30 days to ask for a refund. The item must be unused and in the same condition that you received it, and it must also be in the original packaging.

3. What time will the products be dispatched?

It depends on the stock. If the items we have are currently in stock, they are usually shipped in 1-2 workdays, and you can expect to receive your items in 6-10 workdays. If we don’t have them in stock, we will keep you updated about the developments in the production/shipping process.

4. Will I receive customs/import duties?

It depends on the country you are ordering from. If the country that we are shipping to has customs/import duties for this item category at this price, then you will probably have to pay. It is best to contact your local customs authorities and ask them about it.

5. How do I place a return or exchange?

You may contact us via e-mail at hello@res-t.com and request a return or exchange. You have 30 days from the moment of delivery to do so, and you have to return the items unused and in their original packaging. In case of a return, you must pay the shipping fee as well. If you want to exchange it for a different size or color, you need to pay the shipping fee for us to send it back to you as well.

6. I think I got the sizing wrong on my order, can I exchange it for a different size?

Of course! If you ordered the wrong size, you can let us know by sending us an e-mail at hello@res-t.com. If you have already received your Res-T, you need to return it to us in unused condition with all of the labels still attached. In case of a return, you must pay the shipping fee as well. If you want to exchange it for a different size or color, you need to pay the shipping fee for us to send it back to you as well. If we haven’t sent you your Res-T yet, we will just change the size to your preferred one and send it out to you.

1. Do you have any other questions?

If you have any questions for us, please don’t hesitate to send us an email at hello@res-t.com and we will do our best to get back to you as quickly as possible, usually within 24 hours.